Request management and work management
Requests from IT and business units come in through different channels. The status and owner of each request, and the stage where it is waiting, cannot be tracked.
With Butterfly Request management processes are built by analyzing how IT and business units work. Requests move through status steps, role-based approvals and audit records.
You can see where each request is, who it is waiting on and which stages it has passed through.
IT and business unit requests in a single flow; who each request is waiting on and its audit trail are visible. Sample data.

