For COOs: end-to-end operations management
Make operations visible and close the gaps between processes.
The real challenge in operations management isn’t running individual tasks; it’s getting different teams, systems and resources moving toward the same goal.
Challenges in operations management
A day every COO knows: work is moving, but nobody sees the whole picture.
Work breaks down between teams.
When a process passes from one department to another, it loses speed and ownership; each team sees only its own part.
Task tracking happens by phone, email and spreadsheet.
Work status is tracked by phone, email and Excel sheets; seeing the current picture means calling someone.
Approvals and assignments are delayed.
Work reaches the right person late, and field teams sit idle waiting for approval.
The field and head office don’t see the same information.
Information breaks down between field operations, assets and head-office teams; problems are noticed only after they grow.
Performance can’t be monitored in real time.
The overall state of operations is visible only at month end, through reports prepared by hand.
The problem isn’t the teams, it’s the handoffs between them.
How does Butterfly help COOs?
Butterfly brings workflows across the organization together so operations can be tracked end to end, tasks are routed to the right people and process performance is monitored.
Bring different teams together in shared workflows.
Define cross-department processes and manage task, responsibility and approval steps end to end.
Make sure work reaches the right people.
Create task assignments, notifications and routing based on rules and responsibilities. Reduce the need for manual follow-up.
Connect field and head-office operations.
Track asset management, maintenance, work orders and field processes connected to your enterprise systems.
Make operational performance visible.
Monitor waiting times, completion status and workload in processes through reports.
Outcomes for COOs
- Better coordination across departments
- End-to-end visibility into operational processes
- Clearer management of tasks and responsibilities
- Less manual tracking and operational workload
- Decisions based on process performance
Short answers
for COOs.
Can Butterfly manage processes across different departments?
Can field teams be included in processes?
Can operational data be reported on?
Run your operations with better coordination.
Discover how you can bring your organization’s workflows together with Butterfly.