Resources
Frequently asked questions.
We have gathered the most common questions about Butterfly here. If you can’t find what you’re looking for, write to our support team.
General
Short answers
about Butterfly.
What is Butterfly?
Butterfly is a business orchestration and automation (BOAT) platform that manages an organization’s processes, systems, decisions and automations on a single platform. It can sit on top of your existing systems and manage the work between them end to end; when needed, it also replaces those systems. Every step runs under permissions and an audit trail.
Do we have to replace our existing systems?
No. Butterfly can sit on top of your existing systems and manage the work between them; your ERP and enterprise applications stay in place. If needed, it replaces work management, asset and maintenance or approval systems, and it is also possible to consolidate all systems on a single platform. We carry out every migration gradually, starting by measuring the current setup.
Does it work with our existing ERP?
Yes. Butterfly works with ERP, databases, directory services and enterprise applications via API. Which data comes from which system and where it is written is defined in the process design; your ERP itself is not touched.
Can it be deployed on-premises?
Yes. Butterfly can be deployed on-premises, in a private cloud, in Butterfly cloud or as a hybrid. It can also run in air-gapped environments with no internet connection; for identity, LDAP and Active Directory, single sign-on and two-factor authentication are supported.
Is Butterfly a low-code tool?
Not only. Objects, forms and screens are built with low code and extended with full code when needed. But at the core of Butterfly is process orchestration, not application development: who does what, in what order and with which approval; which system steps in when.
Where does the AI send our data?
In Butterfly, AI works only within the role and data defined for it in the process. Which model is used and where data is processed is decided by the organization at deployment; in an on-premises deployment, data stays within your organization's boundaries. Every suggestion and approval is recorded with who, when and on what grounds.
Platform
Short answers
about the platform.
What capabilities does Butterfly Platform include?
Butterfly Platform brings seven capabilities together in a single process: process orchestration, integration and connectivity, automation and RPA, enterprise application development, AI and agent orchestration, data and analytics, and digital experience and content. Process orchestration is at the center; the other capabilities run as steps of the process.
How are process rules changed?
Process steps, approval rules, permissions and forms change through configuration; a change is a setting, not a software project, and it is written to the audit trail. When needed, it can be extended with Twig, JavaScript and SQL; the entire setup is stored as files in a git repository.
How are AI steps governed?
In Butterfly, AI is a defined step of the process and works only with the data and operations assigned to its role. In critical steps, a recommendation is not applied until an authorized person approves it; every recommendation and approval is recorded with who, when and on what grounds.
What deployment options are there?
Butterfly can be deployed on-premises, in a private cloud, in Butterfly cloud or as a hybrid. The choice depends on your data residency, security policy and operating model; the same platform and the same security model run in all four.
Are authentication and single sign-on supported?
Yes. Direct authentication with LDAP and Active Directory, single sign-on (SSO), two-factor authentication and passkeys are supported. Permissions are defined at the role, object, field and record level.
Solutions
Short answers
about solutions.
Which solution should we start with?
Most organizations start with the process where work is moved by hand the most and waits longest for approval. In the discovery call, we map your processes and systems and define the starting area together.
Do the solutions run on the same platform?
Yes. All solutions run on the same Butterfly platform with the same user, permission and audit trail model; a record, approval or integration built in one solution can be used in the others as well.
Can we use it without replacing our existing systems?
Yes. Butterfly can sit on top of your existing systems and manage the work between them; when needed, it replaces work management, asset and maintenance or approval systems. The migration decision is driven by measuring the current setup.
Industries
Short answers
about industries.
Which industries use Butterfly?
Butterfly is live in manufacturing, retail and e-commerce, pharmaceuticals and regulated manufacturing, media, transportation, telecom and finance operations. Pilot and demo work is ongoing in the public sector, energy and holding companies.
How are industry-specific regulations handled?
Rules that come from regulation (approval chain, signature, retention, KVKK) are configured in the process and permission definitions, and every step is written to the audit trail. With an on-premises deployment, data stays within the organization’s boundaries.
Can you share the names of your customers in our industry?
We do not share customer names for confidentiality reasons. We describe cases anonymously, by industry and measured results.
BOAT
Short answers
about BOAT.
What is BOAT?
BOAT (Business Orchestration and Automation Technologies) is an enterprise software category that brings process management, integration, robotic process automation, low-code development and AI together on a single platform. The aim is to bring separately built automations together into a single managed process.
What is the difference between BOAT and a low-code platform?
Low-code is an application development method; BOAT is a platform category that includes application development but puts process orchestration at its center. On a BOAT platform, applications, integrations, robots and AI are managed as parts of the same process.
What is the difference between BOAT and RPA?
RPA automates repetitive tasks with software robots; BOAT manages those robots as tracked steps of the process. When the robot runs, who the work goes to if it fails and whose approval the result goes to are all defined in the process.
Why is Butterfly a BOAT platform?
Butterfly delivers process orchestration, integration, automation and RPA, enterprise application development, data and AI on the same platform, under the same permissions and audit trail. It is developed in Turkey and can be deployed on-premises.
Let’s decide where to start, together.
In a discovery call, let’s talk about your existing systems and your priority process, and define the right starting area for you together.